• Feature - Auto Publish Based On Star Rating

  Every store owner is worried about a critical review being automatically published to their website before they can address the customers concerns. Well, you no longer need to be with our selective auto publish feature. How to choose which reviews to automatically publish Go to Moderation Settings Enable Auto publish Select the star rating and higher you wish to auto publish Save (https://storage.crFew readers

• Installing HelpfulCrowd: Ecwid

  On Ecwid, HelpfulCrowd can be installed in a few seconds. Locate app If you are logged in to your Ecwid control panel, search for "HelpfulCrowd" in Apps menu and click on app icon: Or reach our app on Ecwid app marketplace and click Get App. Install app Once you have HelpfulCrowd app page open in your control panePopular

• Installing HelpfulCrowd: Shopify

  Installing app Go to https://apps.shopify.com/helpfulcrowd and click Add App. Great! At this point HelpfulCrowd is installed on your store and your next customer can already leave a review. Adding snippets to theme Like many similar apps, HelpfulCrowd needs to add files and code to your stoSome readers

• Uninstalling HelpfulCrowd: Shopify

  Like many similar apps, HelpfulCrowd needs to add files and code to your store theme so that our app provides best experience for you and your customers.  If you have uninstalled our app and HelpfulCrowd is still showing on your store pages, it's most likely because our code snippets haven't been removed from your theme. Removing HelpfulCrowd-specific code and files manually To remove HelpfulCrowd entirely from your theme there are two steps: Removing inserted code snippets from the tFew readers

• Overview: Squarespace + HelpfulCrowd

  Squarespace is a well renowned as being one of the best, easiest and most beautiful web publishing platforms available. Whether you have a Squarespace eCommerce store or just a business site, HelpfulCrowd makes it super simple and easy for every Squarespace merchant to start collecting authentic customer reviews - onsite and post purchase.  We've pulled together some FAQ's to address the most common questions. 1. Is it easy to install HelpfulCrowd? Yes! Just like Squarespace, we've madeFew readers

• Installing HelpfulCrowd: Squarespace

  We'll show you how to get setup and running on HelpfulCrowd in 3 simple steps: Signup for HelpfulCrowd Connect Squarespace to HelpfulCrowd  Finish by just adding two (2) scripts to your Squarespace site  If  you plan on using HelpfulCrowd to automatically collect reviews after a customer purchase from your Squarespace powered Commerce store, we strongly recommend that you are on the Squarespace Advance Commerce The following guide assumes that you are subscribed to the SquaresFew readers

• Working with Orders: Squarespace

  We've tried to make our integration with Squarespace do the heavy lifting so you don't have to. This extends to importing and updating order status's. The least you need to know We will automatically import all new orders from your store shortly after the customer has checked out  We will periodically check the order status in your store and will automatically update the status in HelpfulCrowd for any changes -  at least every 12 hours We will automatically create reviFew readers

• Working with Inventory: Squarespace

  After connecting HelpfulCrowd with your Squarespace site we start the process of importing all of the Squarespace Inventory items - physical, digital, service and giftcards. The least you need to know We will automatically import all Squarespace inventory items shortly after connecting HelpfulCrowd to your Squarespace store  Changes to inventory and inventory item details are initiated automatically after saving changes Deleted inventory items will automatically be archiFew readers

• Installing HelpfulCrowd

  If your website is based on one of following platforms, check out our dedicated install guide: Shopify Ecwid Otherwise, keep reading this article to learn how to install HelpfulCrowd on any website. Sign up for HelpfulCrowd Go to app.helpfulcrowd.com/sign-up. Fill out tFew readers

• Manually Adding Products to HelpfulCrowd

  This feature is only available to accounts created as custom websites Go to product catalog This will open a new product form, where you need to provide following information for your product: Name - this should be the same as whatever you use as the main product title on your product page ID - unique identifier for product. This can be SKU, product record ID in your database, or any otFew readers

• CSV Uploading Products to HelpfulCrowd

  This feature is only available to accounts created as custom websites Go to product catalog page in HelpfulCrowd control panel and click Upload products button: This will open file upload page, where you can feed your product catalog as a CSV file.  The CFew readers

• Setup guide

  HelpfulCrowd works straight out-of-the-box and starts collecting reviews when it receives the very first online order.  As a minimum though we recommend personalising review request email templates and connecting your social accounts To fully customise HelpfulCrowd just follow the built-in setup guide which walks youFew readers

• Personalise Review Request email templates

  If you only have time to customise one item in HelpfulCrowd, it should be the review request email templates The templates contain a number of different configurable features and settings that allow you to customise and personalise you own message, which has been proven to significantly increase the number of reviews collected.  Your customers have busy lives just like you, so best practice is to keep it short with a direct call to actiSome readers

• Import past (historic) online orders

  You can immediately send review requests for past orders after connecting to your eCommerce platform. How to Import past Online Orders In the HelpfulCrowd App Go to Tools Data Import Select From and To date ranges - see note below Click Import orders Screenshot: Past online order import After clicking import, HelpfulCrFew readers

• Import Product Reviews

  You can import reviews from any other review source using our Review importer. If the reviews originate from a listed review platform, simply select that platform before importing the file, otherwise just use our Custom Template to import ANY review (with photos and videos) from any source.  You can easily import your existing product ratings & reviews into HelpfulCrowd in four easy steps: Export - your rating and review data from your existing platform Download - the HelpfulPopular

• Important Tips for Importing Reviews

  At HelpfulCrowd, we try to make the migration and importing of reviews simple and painless, Here's some important topics to be aware of when importing reviews using the custom CSV import template. Only use Google Sheets to edit the file - DO NOT use Excel Use the correct product ID if importing product reviews. For business reviews, leave the product ID field empty A unique email address is linked to a unique customer name Use the correct date format - yyyy/mm/dd Add a reviPopular

• Setting up Social Push

  Social Push is the quickest and easiest way to share your best reviews and Q&A on your favourite social channels and reach literally '000s of potential shoppers in no time! Setup Social Push today and start getting more social! Screenshot: here's just one example of what a customised social template can produce Social Push works like this: A customer submits a review or question AfFew readers

• Connecting Social Accounts

  Connecting HelpfulCrowd to your social account is quick, simple and straight forward. Note: Before you attempting to connect your Social accounts, please ensure that you are either logged out of ALL Social accounts in all current browser sessions. Connecting a Facebook Account and Page Screen capture: connecting a Facebook Account and selecting Page To change the Facebook Page simpFew readers

• Personalise the Social Push (review) template

  You want your reviews pushed to your social channels to look just right, to communicate the right information and to engage followers right? Something like the screenshot below perhaps? Read on to find out how to personalise your best reviews shared on your social channels. Screenshot: here's just one example of what a customised social template can produce We'd normally pre-poFew readers

• Setting Up Product Groups

  HelpfulCrowd lets you group similar products together and share individual reviews and Q&A across the products in that group. Product groups are usually used by businesses that have separate product pages for different variants (colour, size etc) for the same product. Product Group Key features Product groups allow grouping similar products so that all reviews and Q&A are shared across them irrespective of which product in the group generated the item One product can be assignedSome readers

• Import Questions & Answers

  Just like reviews, you can import questions and answers from another platform in four easy steps: Export - your question and answer data from your existing platform Download - the HelpfulCrowd template Format - using a spreadsheet application, such as Google Sheets (recommended) or Microsoft Excel to edit and format your question and answer data from your existing platform into the HelpfulCrowd .csv file format inSome readers

• Adding Widgets to Any Website

  HelpfulCrowd uses standard javascript snippets and code to make it possible to add widgets to any website. The general installation instructions and code snippets for widgets can be found in the HelpfulCrowd app under Display Widgets and on the </>embed tab for the respective widget. Whilst the code snippets work in 99% of instances, all different website publishing tools have different approaches and methods and ways that they handle jaPopular

• Adding Optional Display Widgets

  HelpfulCrowd has more than 7 different display widgets including a review tab for Facebook. The base installation of HelpfulCrowd installs 3 core display widgets: Product summary rating - below the product title Main widget - either a combined product tabbed Review Q&A widget, or  separate Review and Q&A widgets Category (Product Listing) widget - displayed on catalog pages and only shows if there is a published review Additional widgets can be added to your business webpages anFew readers

• Adding widgets to Shopify 2.0 themes

  Now that you’ve installed the HelpfulCrowd Review and Q&A app, you can now easily drag and drop, and add our widgets to your online store using the Shopify theme editor. Widget Overview Product Ratings - usually added to Collection pages. Usually needs to be added manually into theme code Product Summary - usually added to Product pages between the title and price. Product Tabs - usually added to Product pages towards the bottom of the page. Sidebar - auto-injected onSome readers

• How do I use app blocks to move the review stars or widget to a different place on my product page?

  By default, the review stars are placed below the product title on the product page. The review widget is located directly under the product information. To change the placement of the stars or widget, follow the steps below. Open your Online Store 2.0 theme editor in Shopify Navigate to the product page or template that you'd like to change 3Few readers

• Modifying Product Images

  Most images retrieved from Ecommerce platforms are optimized perfectly, however some images, due to the background interference or colors may need to be optimized manually. The screenshot below shows an example of where a custom image provides a polished user experience when interacting with the email review request.  Here's how to simply override the stock eCommerce asset and upFew readers

• Encode and create UTF-8 import files as and save them as .csv

  Like many other applications, HelpfulCrowd requires the import file to be saved as a csv in UTF-8 encoding to ensure that it can be correctly read and imported. There are a few different ways to get UTF-8 encoding so we'll cover the most common programs and ways to do it. Google Sheets Google Sheets is fast becoming more popular by the day and is the preferred method of converting and DOWLOADING CSV files. 1a - If your data is currently in GoogPopular