Articles on: Setting up HelpfulCrowd

Setting Up Product Groups

HelpfulCrowd lets you group similar products together and share individual reviews and Q&A across the products in that group.

Product groups are usually used by businesses that have separate product pages for different variants (colour, size etc) for the same product.

Product Group Key features



Product groups allow grouping similar products so that all reviews and Q&A are shared across them irrespective of which product in the group generated the item
One product can be assigned to more than one group or not assigned to any group
Products can be added or removed from groupings at any time and the changes will immediately be displayed in the storefront

Creating a Product Group



Start by going to Products > Groups and click + New group

The following screen capture shows you an example of the next steps to follow.




Modifying a Product Group



In Products > Groups select the product group you want to modify.

The following screen capture shows you an example of the next steps to follow.




Deleting a Product Group



In Products > Groups select the product group you want to delete.

The following screen capture shows you an example of the next steps to follow.





We also recommend reading:

Publishing Reviews
Publishing Q&A

Updated on: 27/07/2022

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