Articles on: Setting up HelpfulCrowd

Personalise the Social Push (review) template

You want your reviews pushed to your social channels to look just right, to communicate the right information and to engage followers right? Something like the screenshot below perhaps?

Read on to find out how to personalise your best reviews shared on your social channels.

Screenshot: here's just one example of what a customised social template can produce

We'd normally pre-populate the template with some text to help get you started, but it's against Facebook and Twitter rules ;-(  Don't worry though, we've provided some sample text below instead

Copy and paste the following text into the social sharing templates

Check out the latest review from [customer_name] for [product_name]

Update and customise other text or using placeholders as you require_

Placeholder_ fields automatically update and insert dynamic values during the posting process. You can use any of the placeholders below, but it is important to note that the placeholders must be in English and with [ ] brackets.

Preview and re-edit

Save when happy!

Note: Twitter has a character limitation, so try to keep the template short and sweet!

Screenshot: a saved social sharing review template

Once you've updated the social push template for reviews, you're ready to customise the social push template for Q&A

We also recommend reading:

Social Push
Facebook: Product Reviews Tab

Updated on: 27/07/2022

Was this article helpful?

Share your feedback


Thank you!