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Articles on:Widgets, Themes and Design
Learn about our widgets and design features

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  • What's New
  • Setting up HelpfulCrowd
  • Working with Reviews and Q&A
  • Widgets, Themes and Design
  • Growing Your Business
  • HelpfulCrowd Basics
  • Masonry and Single Column Layout
    Every store is different, which is why we give you choice on how to display reviews. Reviews By default, the Product Tabs, Sidebar and Review Journal widgets will all display in masonry grid layout style.  Masonry Grid The Masonry layout is great when you have a lot of reviews. When you're just starting out it might be a bit bare and leave some white space. So if you're just starting out, yoFew readers
  • Dark and Light Themes
    The default HelpfulCrowd theme is a light theme but we know that some stores have a darker color scheme. A dark theme can easily be enabled in HelpfulCrowd to automatically update all customer facing display items. The following screen capture shows a store that has installed the dark theme, which as you can see doesn't look that great. See how easy it is to change the theme, refresh and load the light theme. Themes can selected under Display Design Theme (https://app.helpfulcrowd.com/cpFew readers
  • Video and Photo Display Options
    Showing off a real customers upload review media has a stunning impact with visitors. You can now show off the best customer media in three different formats: Hero Feature Grid Image Layout Options All images can be opened up in a lightbox to provide an immersive experience for the customer. Below is an example of a Hero media video item in playback. (httpFew readers
  • Drop Shadows
    Give your User Generated Content that 'wow' factor with drop shadows. If you're not sure what we're talking about, here's an example of drop shadows on review and Q&A cards using the masonry style. How to enable drop shadows Changing the preferred widget display style is simple. Go to Display DesigFew readers
  • Square & Round Corners
    Helpfulcrowd's default widget styling is square corners for all display widgets. The review widget below is an example of the Product Tabs widget with square corners with drop shadow styling. If your business theme style is with round corners, you can enable round corners, ensuring that there is a seamless customer experience.  Below is the Product Tabs widget with round cornerFew readers
  • Customer & Business Avatars
    Avatars are a great visual way to represent personalization.  It helps visitors to connect to contributors of User Generated Content and to build trust and credibility. HelpfulCrowd provides avatars for both customers sharing content and also for the business when commenting on reviews or answer questions. The business avatar is it's logo.  The screenshot below shows both customer and the business avatars. (https://storage.crisp.chat/users/helpdesk/website/af361ba311a3a000/07ba5e84-e0b1-48Few readers
  • Branding display widget colours
    Seamlessly integrate HelpfulCrowd using the same base colours of your site. Start with the Sidebar widget. The following screen capture shows a store that is changing their sidebar widget colour from black to blue in a single click. See how easy it is to change the theme, refresh and load the light theme. Screen capture: changing the sidebar colour You can also change colors and Icons foFew readers
  • Review Hover Chart
    One of the first things visitors look for is the star rating and number of reviews. This gives them some good insight into the 'social proof' of the item they are looking at, but it doesn't tell the full store. They can now see the full picture only by having to hover their mouse over the Summary Widget. Here's an example The customers can also directly The Review Hover Chart is aFew readers
  • Customizing the Product Listing Rating Widget
    What's the Product Listing Page? The product listing page is usually either the page below the category page (if you use categories) or the page just above the specific product page.  The Product Listing Widget is the review rating widget attached to the product, giving shoppers a quick overview of the product star rating and also number of reviews received. Here's an example of the Product Listing Rating widget below on a featured collection page. (https://storage.crisp.chat/userFew readers
  • Classic and Modern Review Tab Styles
    Contemporary stores and businesses can now enable the Modern Tabs feature, giving the Review Tab widget a cleaner, more modern look. For the softer, more traditional look, you can continue to use our Classic look. Modern Tabs (with square corners) Classic Tabs (with round corners) (https://storage.crisp.chat/users/helpdesk/website/5165c2a9d23e3000/48b8e1b2-0991-4fc3-Few readers
  • Add Trust Building Titles
    Reviews are all about building trust and sharing authentic customer experiences with other visitors. In the day and age when more than 25% of all reviews posted online are fake, nothing can convey and build more trust with visitors than a clear, simple reassuring message that all reviews they are browsing are real.  Adding a key message to your Reviews tab can significantly build tFew readers
  • The Review Summary Chart & Rating
    Some business like a minimal look, some liked detailed. Learn how to hide and show the Review Summary Chart & Ratings on the Product Tabs widget.  What is the Review Summary Chart  & Ratings The Review Summary Chart lives on the main Product Tabs widget. It provides the visitor to your website with a graphical overview of how many reviews have been received with what rating.Few readers
  • The Customer Media Review Gallery
    Showing off customer uploaded photos and videos is the best way to create social proof. You can now do this with the Customer Media Review Gallery, which is automatically enabled as default when you install HelpfulCrowd. What is it?  The gallery collects and displays all of the photos and videos that customers have uploaded for a specific product. It is located on the main Product Tabs widget. (https://storage.crisp.chat/users/helpdesk/website/2fa5ff128b3cd000/64295275-dca9-4a48-a849-6Few readers
  • Filters & Search Fields
    Some business like a minimal look, some liked detailed. Learn how to hide and show the Filter and Search features on the Product Tabs widget.  What is the Filter and Search feature The filter and search features allow visitors to quickly find the reviews and Q&A times that they are most interested in. The search feature will show results for any content that matches the search term, whereas the filter will return results based on the sorting or order selected.  Both of these features liveFew readers
  • The Sidebar Tab
    Build credibility fast with new visitors by sharing your latest review and Q&A anywhere on your site. Key Features Display the widget only on store pages or on all pages with the universal snippet. A single click opens the sidebar to show off the latest reviews and Q&A. Product hyperlinks take the customer directly to the product detail page - effortlessly driving sales.Few readers
  • Review Slider (carousel)
    Engage shoppers on your home page (or anywhere for that matter) with the beautiful Review Slider.  The Review Slider comes loaded with a set of advanced features for a beautiful, seamless integration on any site.  It also has a call-to-action feature that can also be used to drive shoppers to target page or even to the HelpfulCrowd Review Journal (https://storage.crisp.chat/users/helpdesk/website/66fbd5d04fe00400/2022-07-2911-57-52isSome readers
  • The Review Journal
    The Review Journal page is a great way to show all your reviews on a single page. It's a great page to use on it's own or in conjunction with Review Slider Displaying all reviews on a single page allows shoppers to quickly read multi-product reviews and even view photos and videos uploaded by customers. Review Journal SetFew readers
  • Enabling Transparent Sidebar Tab
    The Sidebar Tab is a great optional widget to show off your reviews and Q&A anywhere on your site. As a mobile first web app, we know that it can get a little crowded for users browsing on mobile devices, which is why we've created an option to make the discrete, but ever present sidebar semi-transparent. The user now has the best of both worlds, ability to check out reviews and Q&A anywhere on your site without the inconvenience of it obscuring the view of their content. Below is a screenshotFew readers

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