HelpfulCrowd works straight out-of-the-box and starts collecting reviews when it receives the very first online order.  As a minimum though we recommend personalising review request email templates and connecting your social accounts

To fully customise HelpfulCrowd just follow the built-in setup guide which walks you step-by-step through the most important customisation activities - as little or as much as you want. 

To find the setup guide goto Tools > Setup Guide

Screenshot: Setup Guide in action

We also recommend reading:

Personalizing review request email templates
Connecting social accounts
Importing orders
Importing existing Reviews
Importing existing Q&A
Product Groups
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