Reviews are all about building trust and sharing authentic customer experiences with other visitors. In the day and age when more than 25% of all reviews posted online are fake, nothing can convey and build more trust with visitors than a clear, simple reassuring message that all reviews they are browsing are real. 



Adding a key message to your Reviews tab can significantly build trust. Adding a key title to the Q&A widget is also a great way to encourage customers to seek clarification on a product prepurchase and also create rapport and start building a relationship.



Here's some examples title you can use. 

Reviews

All reviews published, good, bad and ugly
Authentic customer reviews
'000's of reviews from real customers
Real reviews from real customers, just like you

Q&A

Ask us anything you want on this product
Got a question? Just ask
Not sure about something? Ask away
Need some more information? Ask us
Unsure about something? Ask us

It goes without saying that you should always follow through on what you say.

How to add your own custom title on the Product Tabs widget.

Go to Display > Widgets | Product tabs
Enable either Reviews & Ratings Tab or Questions & Answers Tab
Add custom text
Save



Note: Shopify sites may take up to 30 seconds to update. Refresh site pages after 30 seconds.

We also recommend reading:

Hide/show Customer Media Gallery
Hide/show Review Chart Ratings & Summary
Hide/show Search and Filter features
Enable round corners
Enable drop shadows

Updated on: 29 / 07 / 2022