Q: PageFly + HelpfulCrowd

<img src="https://storage.crisp.chat/users/helpdesk/website/66fbd5d04fe00400/hcpageflyintegrationbanner_hj1t9o.jpg" alt="PageFly + HelpfulCrowd" /> If you're on Shopify, you can now craft stunning web pages without code in minutes with <a href="https://pagefly.io/">PageFly</a> and display HelpfulCrowd reviews automatically with no code with our deep integration. Click <a href="https://pagefly.link/NMfasmBQ">here</a> to learn more about PageFly and try it out today, or goto <a href="https://go.helpfulcrowd.com/app-integrations">Tools > Integrations</a> in HelpfulCrowd to explore this and our other integrations. <img src="https://storage.crisp.chat/users/helpdesk/website/66fbd5d04fe00400/hc-integrations_3lylu3.jpg" alt="HelpfulCrowd Integrations" />

Question 1

OpenAI ChatGPT + HelpfulCrowd

Accepted Answer

OpenAI ChatGPT + HelpfulCrowd

HelpfulCrowd was (and still is) the only Review app to leverage the power of AI using Amazon's Rekognition service in our ContentVision™️ to protect brand reputation by automatically identifying and suppressing high risk profane images.

You can now leverage the power of Open AI's ChatGPT to help build deeper customer relationships, insights and expand on rich content with three (3) new features.

SentimentGenie™️ SentimentGenie™️ automatically analyses the review content and and and as it's name suggests, provide a sentiment rating. It is a powerful tool when used with the Autopublish feature, providing an extra level of control over which reviews are automatically published or pending for review.

TitleGenie™️ Titles are a great way for visitors short on time to get an a 'themematic' feel for review content without reading the full review. It's also great for SEO, but unfortunately, not all customers add a title to their review. This game has now changed with TitleGenie.

TitleGenie™️ analyses the review and provides a rich, suggested summary review title if the customer has not submitted a title with the review. This creates a more engaging interaction with visitors.

The title is suggested in the same language as the rev

Question 2

PageFly + HelpfulCrowd

Accepted Answer

PageFly + HelpfulCrowd

If you're on Shopify, you can now craft stunning web pages without code in minutes with PageFly and display HelpfulCrowd reviews automatically with no code with our deep integration.

Click here to learn more about PageFly and try it out today, or goto Tools > Integrations in HelpfulCrowd to explore this and our other integrations.

HelpfulCrowd Integrations

Question 3

Import Product Reviews

Accepted Answer

You can import reviews from any other review source using our Review importer.
If the reviews originate from a listed review platform, simply select that platform before importing the file, otherwise just use our Custom Template to import ANY review (with photos and videos) from any source.

You can easily import your existing product ratings & reviews into HelpfulCrowd in four easy steps:

Export - your rating and review data from your existing platform
Download - the HelpfulCrowd template
Format - Use a spreadsheet application, such as Google Sheets (recommended) to edit and format your question and answer data from your existing platform into the HelpfulCrowd .csv file format in UTF-8 encoding
Import - In the HelpfulCrowd App Go to Tools > Data import

HelpfulCrowd Custom Template fields (click to enlarge)

Before formatting and trying to import the file, please read and check the following:

Status and verified field values are case sensitive. They need to be entered in lowercase

Make sure your file is in valid CSV format wit

Question 4

Important Tips for Importing Reviews

Accepted Answer

At HelpfulCrowd, we try to make the migration and importing of reviews simple and painless,

Here's some important topics to be aware of when importing reviews using the custom CSV import template.

Only use Google Sheets to edit the file - DO NOT use Excel
Use the correct product ID if importing product reviews. For business reviews, leave the product ID field empty
A unique email address is linked to a unique customer name
Use the correct date format - yyyy/mm/dd
Add a review status - published, pending, archived
Ensure the photo/video URL link is a direct link and public

We'll cover off each of the above items in the following sections in more detail, so let's get started….

Only use Google Sheets to edit the file

Errors have been reported when saving CSV files with Excel. It is for this reason that we only endorse using Google Sheets to edit and download the file a CSV. Using Excel is likely to result in a rejected import file.

Product IDs

The Product ID is not the SKU, EAN or any other additional product descriptor. The Product ID is a unique reference assigned to each product by the eCommerce platform when first created and cannot be changed.

Using the correct product ID will ensure that your reviews show against the correct product.

If you're uploading product reviews, then these must have Product ID's. If you are uploading business reviews, then these should be left empty.

Product IDs can be found either in the HelpfulCrowd

Question 5

Installing HelpfulCrowd: Ecwid

Accepted Answer

On Ecwid, HelpfulCrowd can be installed in a few seconds.

Locate app

If you are logged in to your Ecwid control panel, search for "HelpfulCrowd" in Apps menu and click on app icon:

Or reach our app on Ecwid app marketplace and click Get App.

Install app

Once you have HelpfulCrowd app page open in your control panel, click install:

The app will install in a few seconds and you will be redirected to our native Ecwid dashboard. This is where your incoming reviews and Q&A will appear. Make sure to also check out our main app

Question 6

Adding Widgets to Any Website

Accepted Answer

HelpfulCrowd uses standard javascript snippets and code to make it possible to add widgets to any website.

The general installation instructions and code snippets for widgets can be found in the HelpfulCrowd app under Display > Widgets and on the embed tab for the respective widget.

Whilst the code snippets work in 99% of instances, all different website publishing tools have different approaches and methods and ways that they handle java script.

The following is provided as accurate as at the time of writing this article, however if you consider that it is no longer current, please reach out to us so that we can update it for other users.

By way of example, we will refer to the Product Summary Widget for the following examples.

We will now cover some of the widget installation nuances and behaviors on different web publishing platforms.

Normal websites
WordPress
WIX
Adobe Muse

If you are using ECWID or Shopify, then the MAIN HelpfulCrowd widgets are automatically installed in the ECWID and SHOPIFY storefront. For these eCommerce platforms, the following will only apply to the OPTIONAL HelpfulCrowd widgets.

Normal Websites

On a normal website, you would perform the following actions:

Insert the script tag between the tags, ideally just above </head

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