Articles on: What's New

Recommended Product Promotions

The Recommended Products feature helps you sell more by discretely promoting offers in Thank-you emails your customers may be interested in.


Recommended Product Email Widget



Key feature points: 


  • The recommended product widget can be embedded in all HelpfulCrowd email templates
  • Up to 10 products can be selected
  • Products will be displayed in the widget in the order selected
  • The widget will only display a minimum and maximum of 3 valid products
  •  The widget will not be shown in the email if there are less than 3 valid products or the promotion dates are not valid
  •  Products in the order that the email relates to will automatically be excluded from the display widget


3 steps to building a Recommended Product promotion:


  1. Create the Recommended Product promotion
  2. Customize promotion 
  3. Add promotion to email templates 



  1. Go to Marketing
  2. Click Create on the Recommended Products card


Marketing Menu



2. Customize Promotion 


  1. Give it a Name
  2. Enable promotion text if wish to add call-to-action promotions 
  3. Add products - if applicable, add marketing text and customize background and text color 
  4. Customize widget Title
  5. Select Title alignment
  6. Choose promotion Start / End dates
  7. Save


Recommended Product Card



Success splash screen





  1. Copy the promotion code
  2. Go to the Review email templates
  3. Paste the code into the email where you would like the widget to appear


Recommended Product (RP) promotion added to Positive Thank you email template



Pro Tip: Layer and stack multiple promotions to run at different times knowing that they will only be shared when the promotion dates and/or coupons are active.

Updated on: 26/07/2022

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