Modifying the delay before the first email is sent

⏱️ Setting the number of days and trigger to send the First Review Request Email

To configure the delay period and order status trigger for the first review request email:

1. Navigate to Review Collection
2. Select Email Templates
3. Click on Product Reviews, and then 'Edit email' for First review request
4. Click on Template Settings and, once it expands, you can:

• Set the delay (in days) before the first email is sent
• Choose the order status that triggers the email

Updated on: 28/10/2026