Articles on: HelpfulCrowd Basics

What is a review request?

A review request is an email request sent to a customer after they have had an interaction with a business.

Review requests are sent automatically after a specific trigger events and set number of days, both which are customisable - learn more on scheduling review requests

You can also read more about how we collect reviews and our Frictionless Review Xperience (FRX™).

Alternative ways to generate review requests:

Import online orders
Offline review requests

Updated on: 09/03/2021

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