Product/Service email review request suppression
Sometimes you may have specific products or services that you don't want to send review requests for. It may be for gift certificates or for a service request, such as a rework request.
If you need to suppress review requests for specific products, you can manage these in Products
Set-up steps
Goto to the product catalogue
Click Archive for the product you wish to suppress
We recommend also reading:
Review request suppression for customers
Customer managed email preferences
If you need to suppress review requests for specific products, you can manage these in Products
Set-up steps
Goto to the product catalogue
Click Archive for the product you wish to suppress
We recommend also reading:
Review request suppression for customers
Customer managed email preferences
Updated on: 28/07/2022
Thank you!