> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://www.guides.helpfulcrowd.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Pushing reviews and Q&A to your social channels

It's easy to get more social with our Social Push feature.

_Screenshot: a review pushed to Facebook_

![](https://storage.crisp.chat/users/helpdesk/website/b1c20b90fd794000/f5cd48fd-e264-4a9b-a788-d0011a_1bwujvs.png)

## Here's how Social Push works

1.  Review or Q&A item must first be published to storefront - either manually or using [Auto Publish](https://helpfulguides.crisp.help/en/article/auto-publish-1bw9epu/)
2.  After it has been published, the review or Q&A item can be pushed to social channel(s) by clicking on the relevant social icon


![](https://storage.crisp.chat/users/helpdesk/website/66fbd5d04fe00400/image_105mnfe.png)

**Note:** when an item is unpublished from the storefront (i.e. archived via HelpfulCrowd control panel) then all social posts attached to that review will also be unpublished. This may result in a loss of comments or other content attached to the post on your social channel.

## Publishing content to other channels

We may not have 1-click share option for all the channels you use to promote your products but most social networks and messaging apps will still create a review or Q&A thumbnail if you use our magic link. It is available in the bottom right corner of your review or Q&A items:

![](https://storage.crisp.chat/users/helpdesk/website/88b45f17656ab800/36f07fe4-d7f4-4f77-b959-396725_c9t00c.png)

1.  Click "Copy shareable link" button
2.  Paste the link in your post or a message.

If your app supports rich thumbnails, it should create one automatically. In case the thumbnail is not available, clicking the link will still take your customers to corresponding product page.

**We also recommend reading:**

*   [Social Push Set up](https://helpfulguides.crisp.help/en/article/setting-up-social-push-1m2s5j4/)
*   [Personalise Social Push templates](https://helpfulguides.crisp.help/en/article/personalise-the-social-push-review-template-1t3wo8b/)
*   [Facebook: Product Reviews Tab](https://helpfulguides.crisp.help/en/article/facebook-product-reviews-k8havb/)