> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://www.guides.helpfulcrowd.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# OpenAI ChatGPT + HelpfulCrowd



![OpenAI ChatGPT + HelpfulCrowd](https://storage.crisp.chat/users/helpdesk/website/66fbd5d04fe00400/hcgptintegrationbanner-1_e2ysu7.jpg)

HelpfulCrowd was (and still is) the only Review app to leverage the power of AI using [Amazon's Rekognition](https://aws.amazon.com/rekognition/) service in our [ContentVision™️](/en/article/contentguard-vision-cw5s8k/) to protect brand reputation by automatically identifying and suppressing high risk profane images.

You can now leverage the power of [Open AI's ChatGPT](https://openai.com/) to help build deeper customer relationships, insights and expand on rich content with three (3) new features.

**SentimentGenie™️**
SentimentGenie™️ automatically analyses the review content and and and as it's name suggests, provide a sentiment rating. It is a powerful tool when used with the Autopublish feature, providing an extra level of control over which reviews are automatically published or pending for review.

**TitleGenie™️**
Titles are a great way for visitors short on time to get an a 'themematic' feel for review content without reading the full review. It's also great for SEO, but unfortunately, not all customers add a title to their review. This game has now changed with TitleGenie.

TitleGenie™️ analyses the review and provides a rich, suggested summary review title if the customer has not submitted a title with the review. This creates a more engaging interaction with visitors. 

The title is suggested in the _same language_ as the review and can be edited further if needed ❤️

**ReplyGenie™️**
Save time and build deeper, loyalty relationships with customers with ReplyGenie™️ when replying to a customer review.

ReplyGenie™️ when summoned, will provide a rich, personalised reply to the customers review in seconds. You can then edit the reply and publish the reply, maintaining full control over the content.

ReplyGenie™️ builds immediate loyalty with the customer and even _replies in the same language_ as the review and creates a personal touch by including:
* Customers name
* Product reviewed
* Star rating

You can further customise the type of reply including:
* Reply tone (natural, warm, funny etc)
* Reply length
* Suggest refund if less than 3 star rating

|| Try out the above new features today be heading over to the app and enabling the service under [Moderation > Settings](https://go.helpfulcrowd.com/app-moderation-settings).

![Example of GenieAI features powered by ChatGPT](https://storage.crisp.chat/users/helpdesk/website/66fbd5d04fe00400/chatgpt-review-moderation_1awypmp.jpg)

**We also recommend reading:**
* ${color}[#ed6801]([ContentGuard Vision™](/en/article/contentguard-vision-cw5s8k/))