> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://www.guides.helpfulcrowd.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Modifying Product Images

Most images retrieved from Ecommerce platforms are optimized perfectly, however some images, due to the background interference or colors may need to be optimized manually.

The screenshot below shows an example of where a custom image provides a polished user experience when interacting with the email review request. 

![](https://storage.crisp.chat/users/helpdesk/website/ab2c8c237de7f000/e0bac0fe-1d8b-4ed7-97c0-b7961c_1r86n7i.png)

Here's how to simply override the stock eCommerce asset and upload a custom product image in HelpfulCrowd.

### 1. Enter Edit Mode for Target Product 

1.  Go to **Product** menu and select the target product
2.  Select **Edit**

![](https://storage.crisp.chat/users/helpdesk/website/680a93a37c80a800/f6dc5139-b72f-4378-8f25-2796dd_d5ix9s.png)

**2. Upload and Save Image** 

1.  Enable **Overwrite product image** 
2.  **Choose file** - custom image **must be** 1.5 width : 1.0 height proportion
3.  **Save**

![](https://storage.crisp.chat/users/helpdesk/website/1a50c13cd554fd00/494c67eb-9c2a-4bd3-ae45-879f72_18256zh.png)

The image will be updated with the custom image.