> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://www.guides.helpfulcrowd.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Exporting reviews

### 🚀 How to Request an Export

You can export reviews from the app by following these steps:

1. Open the **Settings** menu.
2. Navigate to **Account**.
3. Select **Store Data**.
4. Click on the button **'Export Reviews and Q&A'**.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/6/f/b/66fbd5d04fe00400/image_1mkbnhv.png)

Once the export request is submitted, the reviews will be processed and sent to your registered email address within a few minutes.

||| For security reasons, the Reviews and Q&A data can only be delivered to the email address associated with your account.


**We also recommend reading:**

*   [Saving a file as .csv file with UTF-8 encoding](https://helpfulguides.crisp.help/en/article/encode-and-create-utf-8-import-files-as-and-save-them-as-csv-1p8cmww/)
*   [Import Product Reviews](https://www.guides.helpfulcrowd.com/en/article/import-product-reviews-wof0oy/?bust=1753350258649)
*   [Import Orders](https://helpfulguides.crisp.help/en/article/import-past-historic-online-orders-1652i0f/)
*   [Setup guide](https://helpfulguides.crisp.help/en/article/setup-guide-172vy4f/)