> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://www.guides.helpfulcrowd.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# ContentGuard™ Overview


![](https://storage.crisp.chat/users/helpdesk/website/66fbd5d04fe00400/ttfbbb_1y2jkmz.jpg)

**Photo credit**: [Nicolas Prieto](https://unsplash.com/photos/hDj6NWYfG08) - Unsplash

ContentGuard™ is a suite of tools that help you watchover and manage your content to help protect your business brand and reputation.

## How does ContentGuard work?

ContentGuard utilises a number of methods to report and suppress content that falls outside the HelpfulCrowd Content Publishing Guidelines. These methods include automatic detection using customised word/phrase filters, Artificial Intelligence (AI) as well as giving you the tools to manually suppress and report inappropriate content.

The three products in the ContentGuard™ suite are:

*   ContentGuard Text™ - giving you complete flexibility to create a customised list of words/phrases that automatically scans and quarantines any matched content. It's scope includes reviews, Q&A and comments.

*   ContentGuard Vision™ - automatically detects images that _could be_ considered inappropriate. It uses Artificial Intelligence algorithms to automatically quarantine a suspect image before it reaches your storefront.

*   ContentGuard Control™ - manual tools to facilitate the reporting and suppression of inappropriate content.

Quarantined content can be re-published at any time giving you full control of what does and doesn't reach the public domain.

The use of ContentGuard is strictly governed by the specific HelpfulCrowd [Review, Q&A](https://helpfulguides.crisp.help/en/article/review-publishing-guidelines-17ycbt5/) and [Content publishing guidelines](https://helpfulguides.crisp.help/en/article/does-helpfulcrowd-have-content-publishing-guidelines-1xxg1jf/).

**We also recommend reading:**

*   [ContentGuard Text](https://helpfulguides.crisp.help/en/article/contentguard-text-1yl5c1u/)
*   [ContentGuard Vision](https://helpfulguides.crisp.help/en/article/contentguard-vision-cw5s8k/)
*   [ContentGuard Control](https://helpfulguides.crisp.help/en/article/contentguard-control-18qit7l/)
*   [Managing Negative Reviews](https://helpfulguides.crisp.help/en/article/managing-negative-reviews-nnsshr/)