> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://www.guides.helpfulcrowd.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Add Trust Building Titles

Reviews are all about building trust and sharing authentic customer experiences with other visitors. In the day and age when more than 25% of all reviews posted online are fake, nothing can convey and build more trust with visitors than a clear, simple reassuring message that all reviews they are browsing are real. 

![](https://storage.crisp.chat/users/helpdesk/website/cedc84848a844800/50e2c4ea-581f-4c99-9f28-c716b7_6beqqi.png)

Adding a key message to your Reviews tab can significantly build trust. Adding a key title to the Q&A widget is also a great way to encourage customers to seek clarification on a product prepurchase and also create rapport and start building a relationship.

![](https://storage.crisp.chat/users/helpdesk/website/d8623d4245650000/ddda1fc6-830c-4111-88d1-a39951_1abnm22.png)

  
Here's some examples title you can use. 

**Reviews**

*   All reviews published, good, bad and ugly
*   Authentic customer reviews
*   '000's of reviews from real customers
*   Real reviews from real customers, just like you 

**Q&A**

*   Ask us anything you want on this product
*   Got a question? Just ask
*   Not sure about something? Ask away
*   Need some more information? Ask us
*   Unsure about something? Ask us 

_It goes without saying that you should always follow through on what you say._

### How to add your own custom title on the Product Tabs widget.

1.  Go to [Display > Widgets | Product tabs](https://app.helpfulcrowd.com/cp/display/widgets)
2.  Enable either **Reviews & Ratings Tab** or Questions & Answers Tab 
3.  **Add** custom text 
4.  **Save**

![](https://storage.crisp.chat/users/helpdesk/website/66fbd5d04fe00400/image_iwxsjn.png)

**Note:** Shopify sites may take up to 30 seconds to update. Refresh site pages after 30 seconds.

**We also recommend reading:**

*   [Hide/show Customer Media Gallery](https://helpfulguides.crisp.help/en/article/the-customer-media-review-gallery-1l4dkr7/)
*   [Hide/show Review Chart Ratings & Summary](https://helpfulguides.crisp.help/en/article/the-review-summary-chart-rating-15kabub/)
*   [Hide/show Search and Filter features](https://helpfulguides.crisp.help/en/article/filters-search-fields-1ydmifu/)
*   [Enable round corners](https://helpfulguides.crisp.help/en/article/square-round-corners-1rvyita/)
*   [Enable drop shadows](https://helpfulguides.crisp.help/en/article/drop-shadows-d2noni/)