HelpfulCrowd Basics

A collection of Frequently Asked Questions (FAQs)

35 articles in this collection
Written by Anna, Giorgi, and Ian
General

What is HelpfulCrowd?

What HelpfulCrowd can do for your business
Written by Anna
Updated over a week ago

What is User Generated Content (UGC) and why is it so important for my business?

User Generated Content includes Ratings & Reviews and Questions & Answers
Written by Anna
Updated over a week ago

How long does it take to install and setup HelpfulCrowd?

HelpfulCrowd installation and setup time.
Written by Anna
Updated over a week ago

Can I temporarily deactivate HelpfulCrowd?

How to temporarily deactivate HelpfulCrowd, entirely or partially
Written by Giorgi
Updated over a week ago

What eCommerce platforms do you currently support?

A list of currently supported eCommerce platforms
Written by Anna
Updated over a week ago

What languages do you currently support?

Automatic multilingual and local language support for the Helpfulcrowd storefront widgets
Written by Anna
Updated over a week ago

Can I import existing Reviews and Q&A?

Import features available in HelpfulCrowd
Written by Anna
Updated over a week ago

Who decides what is shared and published?

Publishing control for content published on your channels
Written by Anna
Updated over a week ago

How do I request a feature you don’t currently have?

Vote or request a feature that is not currently available on HelpfulCrowd
Written by Anna
Updated over a week ago

Who owns the data that is collected from my customers?

This document outlines data ownership collected from reviews and Q&A
Written by Anna
Updated over a week ago

Does HelpfulCrowd have Content Publishing Guidelines?

This document outlines the HelpfulCrowd content publishing policy
Written by Giorgi
Updated over a week ago