Working with Reviews and Q&A

A collection of articles that cover how to work with reviews

Ian avatar Anna avatar
24 articles in this collection
Written by Ian and Anna
Key Features

Media Reviews

Collect authentic videos and photos with customer reviews and showcase them on your site and social sites
Ian avatar
Written by Ian
Updated over a week ago

Storefront reviews

Allow anyone to write product reviews from the storefront
Ian avatar
Written by Ian
Updated over a week ago

Product/Service email review request suppression

Disable review requests for specific products
Ian avatar
Written by Ian
Updated over a week ago

The Smart Email Assistant

Start offline customer conversations in 1-click
Ian avatar
Written by Ian
Updated over a week ago

Customer email review request suppression

Respect customers mailing preferences by removing them from review requests emails
Ian avatar
Written by Ian
Updated over a week ago

Suppress review requests for repeat customers who have already reviewed the product

Respect your loyal customers by only sending them a review request for products they haven't reviewed
Ian avatar
Written by Ian
Updated over a week ago

Auto Publish

Unleash possibly the most valuable marketing tool for your business
Anna avatar
Written by Anna
Updated over a week ago

ContentGuard™ Overview

Automatically protect your business from publishing inappropriate content
Ian avatar
Written by Ian
Updated over a week ago

ContentGuard Text™

How to setup and use HelpfulCrowds inappropriate content text filter
Ian avatar
Written by Ian
Updated over a week ago

ContentGuard Vision™

How to use HelpfulCrowds profanity image filter
Ian avatar
Written by Ian
Updated over a week ago

ContentGuard Control™

How to manually suppress and report inappropriate content
Ian avatar
Written by Ian
Updated over a week ago

Automatic storefront language translation

How to change the default language displayed by HelpfulCrowd on the storefront
Ian avatar
Written by Ian
Updated over a week ago

Share URL product review links with shipped products

How to collect product reviews by sharing the product URL review link
Ian avatar
Written by Ian
Updated over a week ago