There are instances when a question should not be published. 

Below are some best practice guidelines to help you decide when a question should and shouldn't be published.

Generally questions should not be published if it:

  • is unclear, does not make sense or the text is incomprehensible
  • is not relevant or is off topic
  • is about a competitors product
  • contains sensitive personal information - yours or someone elses
  • contains inappropriate language
  • contains information which is defamatory, criminal in nature or related to litigation

It is best to apply common sense and be conservative if you are not sure.

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