This varies significantly from member to member, but most HelpfulCrowd members have review collection rates in excess of 10% and it is common for our members to have review collection rates in excess of 20%.
There are many factors that influence review collection rates including:
- Industry or sector
- Product type
- Value of products
- Context of review request email
- Email deliverability
HelpfulCrowd utilises it's very own Frictionless Review Xperience (FRX™) which delivers one of the highest and industry leading review conversional rates, which means more reviews for your business.
HelpfulCrowd customers achieves these results through the HelpfulCrowd platform which delivers:
- Mobile first and consistent collection experience - regardless of email client or platform
- The ability to request multiple reviews in one single email for an order that contains multiple product purchases
- Our unique Review Inertia™ which minimises and reduces 'review shock'
- Removal of all 'distractions' in review request emails - we don't do recommended product footers
- A single rating score - rate your experience
- No requirement for a 'fall back' or alternative collection experience for Outlook or other mail clients that fail to display in-email forms correctly and have 'security' pop-ups
- Peace of mind with full end-to-end security from review initiation to review submission
If your not using HelpfulCrowd then you're missing out on reviews.